Sometimes unexpected events occur during travel plans, such as a sudden storm or a technical hiccup. Hearing about a delayed or cancelled flight is never enjoyable, particularly when you’re eagerly anticipating your next destination. But here’s some good news: Kenya Airways has made it much easier to take control of your journey when plans go sideways.

With Kenya Airways self-rebooking, you don’t have to wait on hold or stress about what happens next. Instead, you just hop onto their website or open the KQ mobile app, tap a few buttons, and—just like that—you’re booked on the next flight that works for you. There are no additional fees, penalties, or the need to rush around the airport or stand in endless lines. All you need is your booking reference or e-ticket number.

You get all the options laid out for you. Maybe you want to catch the next flight out, or maybe there’s a later one that fits your plans better—either way, you decide. It’s akin to having a personal travel assistant at your disposal, enabling you to resolve issues swiftly, effortlessly, and according to your preferences. If you had already checked in for the previous flight, your luggage will be moved to your new flight automatically.

Kenya Airways is always available to assist you if you encounter any difficulties or have questions. Just call or visit their support page, and they’ll walk you through it. With Kenya Airways self-rebooking, you get more than just a ticket—you get peace of mind and the freedom to keep moving forward, no matter what life throws your way.